Privacy Policy

(Last Updated: April 2026)

At Dextra Living, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

When you interact with our website, we may collect certain personal information such as your name, contact details, billing and shipping address, and payment information. Payment details are processed securely through trusted third-party providers and are not stored on our servers. In addition, we may automatically collect information about your device, browsing behaviour, and interaction with our site through cookies and similar technologies.

We use this information to provide and improve our services — including processing orders, arranging delivery, communicating with you, and ensuring a smooth customer experience. Where applicable, we may also use your information to personalise your experience, analyse website performance, and send relevant updates or marketing communications, only where you have given your consent.

As part of operating a global business, we may share your information with carefully selected partners who support our operations. This includes payment processors, logistics providers such as international freight and shipping partners, and service providers that help us manage our website and analytics. These parties are only given access to the information necessary to perform their functions and are required to handle your data securely.

Given the nature of our operations, your information may be processed or transferred across different regions, including where our manufacturing and logistics partners are based. We take appropriate steps to ensure that your data remains protected in accordance with applicable privacy standards.

We retain your personal information only for as long as necessary to fulfil orders, comply with legal obligations, and support our business operations. Once no longer required, we take reasonable steps to ensure it is securely handled or removed.

You have the right to access, update, or request the deletion of your personal data, as well as to withdraw consent from marketing communications at any time. Requests can be made by contacting us directly using the details below.

We implement appropriate security measures to protect your information from unauthorised access, misuse, or disclosure. However, as with any online platform, no method of transmission can be guaranteed to be completely secure.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies where applicable.

We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements. Any updates will be published on this page with a revised date.

If you have any questions regarding this policy or how your data is handled, please contact us at hello@dextraliving.com